Mystic Valley Elder Services (MVES)

Mystic Valley Elder Services is a 36-year-old non-profit agency. We act as an entry point through which elders, families, caregivers, and health care professionals can access a wide variety of programs, services, and supports, and are one of the largest in a network of 27 similar agencies across the state. With a budget of $27 million and a staff of 150, Mystic Valley Elder Services assists over 10,000 individuals each year. The main focus of our agency is to promote safe, independent living for the elders in the communities we serve.

Over 52,000 elders make their home in our service area, which includes eight suburban towns and cities north of Boston: Everett, Malden, Medford, Melrose, Stoneham, Wakefield, Reading, and North Reading.

Mystic Valley Elder Services values diversity and full inclusion of all members of the community.  We embrace the concept that diversity has elements that include age, race, language, color, creed, religion, national origin, gender, marital status, ability, sexual orientation and lifestyle.

Mystic Valley Elder Services Mission Statement

To support the right of elders to live independently with dignity in a setting of their own choice by providing information, advice, and access to quality services and resources

MVES Services and Programs

Care Planning and Advice:  From a one time meeting to a comprehensive care planning and management, we offer a variety of services to help families identify needs and develop and monitor care plans.  Details vary for each service.

Caregiver Support:  Our Caregiver Support Services can minimize stress and maximize the quality of life for those responsible for the well being of an individual. This is a free service available to qualified individuals.  

SHINE Counseling:  SHINE (Serving Health Information Needs of Elders) offers unbiased information regarding health insurance options, including Medicare and Medicaid. Information about prescription drug programs is also available. This is a free service.

Home Care Services: We can set up a number of different services that enable elders to remain independent in their own homes, including housekeeping, laundry, personal care, medication management, and more. Details vary for each service.

Money Management Program:  This program assists elders whose independence is threatened due to an inability to pay bills or manage routine financial matters. A free service available to indiviuals age 60+.

Nutrition Services:  Nutrition education, medical nutrition therapy, and nutritional supplements, and more. Details vary for each service.

Protective Services:  Specially trained case workers investigate reports of elder abuse, neglect, and financial exploitation and coordinate services necessary to alleviate the effects of abuse. A free service available to individuals age 60+.

You can contact a Mystic Valley Elder Services Representative by calling (781) 324-7705.

Stoneham Senior Center Services and Resources

Attorney for Seniors 
Free legal assistance is available for seniors once a month. Attorney Karol Bisbee will visit the Senior Center on Tuesday, January 3 at 2:00 PM. Call (781) 438-1157 for an appointment.

Circuit Breaker
If you are interested in the annual state income tax credit (Circuit Breaker) of up of to $1,070 – homeowners should bring documentation of your annual income, property tax valuation, property taxes paid, and paid water and sewer services. For renters, bring documentation of your annual income, annual rent paid and the name and address of your landlord. Your do not have to pay state taxes to qualify for the tax credit.

Fuel Assistance Update!
If you need help paying for heating fuel this winter, contact Bryna Davis with Community Service Network Housing Advocates. Her telephone number is (781) 438-9254. Appointments with Bryna can be made Monday thru Friday. Please pass along this information to any senior who may need assistance in paying for fuel this winter.

Mass 2-1-1 Onine Directory
Is an online directory for emergency food, rent, help paying your heating and utility bills, mental health counseling, health programs, public health and safety services, child care referrals, job resources, and other help. Go to http://www,, and click on the orange circle, “Search for Help,” Use “holiday” under keyword. Call 211 for resources.

Project Bread Food Source Hot Line
Screens residents of Massachusetts for eligibility for the SNAP Program, and helps people apply over the phone and provides information on community food programs. There are translators in 140 different languages available to help. The Hot Line number is (800) 645-8333, telephone number is (617) 723-5000, and the TTY number is (800) 377-1292. The web pages are and

Salvation Army Family Services
They provide children and individuals with clothing, toys and gifts. In addition, seniors may receive financial assistance to help them meet basic needs, such as vouchers for utilities, rent and food. The Salvation Army web page is

Veterans Services
Stoneham Veterans Agent James Devlin is available at the Senior Center Monday through Friday from 8:00 AM through 4:00 PM. Veterans who need assistance with their benefits should call Jim at (781) 279-2664 for an appointment.

Community Service Network
CSN is a non-profit dedicated to helping low and moderate income clients get the knowledge, skills, and services to be independent and self-sufficient. Case Managers provide services in budgeting to stay within a change in income, credit counseling, homelessness prevention, landlord/tenant mediation, housing search, applying for Section 8 housing, and a “first time buyer program”. Call (781) 438-1977 or visit our website at

Shop Safely Online
The FDIC announced new resources  to educate bank customers about appropriate steps they can take to help avoid fraud and other cyber threats when banking online or on their mobile devices. As part of an ongoing effort to highlight safe online banking strategies, the FDIC released new cyber security brochures,, aimed at customers of financial institutions. The brochures include tips to help users protect and maintain their computer systems and data. In addition to expanded cyber security information available online, the FDIC also released a special edition of the quarterly  newsletter “FDIC Consumer News” featuring precautions consumers can take at home and when banking remotely using laptops, desktops smartphones, and other mobile devices.  There is much more information and links to sites that can help you on our website. Don’t let your personal financial information become compromised.

Stoneham Food Pantry
The Stoneham Board of Health Food Pantry is headquartered in the First Congregational Church of Stoneham.  The pantry provides food to residents of Stoneham and neighboring towns. The pantry helps individuals who are facing illness, aging, unemployment or other economic dilemmas.  Call (781) 438-0097 to set up an appointment to come in and select groceries on Tuesdays of each week.

Senior Center Lending Library
The Senior Centers Lending Library has many different titles and authors to choose from in both paperback and hard cover editions.  Located on the second floor (with a small display of books in the front lobby), the library is open Monday and Friday from 8:30 am to 4:00 pm.